This view allows selecting default properties for service calls created from FSM.
S/4 HANA Service Order Header
S4PACG 300 SP03
When the new organization model is enabled (Service > Basic Functions > Enterprise Organizational Management > Enable Enterprise Organizational Model), the following fields are displayed:
When the new organization model is disabled, the following fields are displayed:
Parameter | Lean Service Order |
|---|---|
Transaction type for Confirmation | Transaction type after making Time effort or Material Consumption. This field decide what type of Follow-Up document will be created on Lean Order |
S/4 HANA Service Order Item Section
Parameter | Lean Service Order Item |
|---|---|
Item Category | Category of Item on Lean Order after creation activity in FSM |
Product | Decide what Product will be assigned to the Item on Lean Order after creation activity in FSM |
Time Unit | Units for Itemssat |
Status Released | Decide what system system status will be assigned to Item with Released status after creation Activity in FSM |
Status Completed | Decide what system system status will be assigned to Item with Completed status after Close/Complete Activity in FSM |