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Order Processing in Vehicle Sales

VSS

Order Processing in Vehicle Sales

With this process, you can create, post, and bill a VSS order for the sale of new and used cars. The system updates the order-dependent data in the vehicle master record, such as the vehicle history and the primary and secondary status of the vehicle, automatically.

Prerequisites

  • You have created the required master data, such as vehicle master and vendor master.
  • In the vehicle master, you have assigned a customer to the vehicle via action QACU.
  • In Customizing, you have checked the action control settings for the vehicle as well as the order control settings and tailored these to your business processes.

    Recommendation

    For vehicle sales, we recommend the use of the following material categories:

    • Vehicle VEHI
    • Option NLAG (not relevant for goods movements)
    • Accessories HAWA

Process

Depending on the settings you make in Customizing, the process flow may be as follows:
Create a Vehicle Order

  1. You use the vehicle search function to find the customer's vehicle and open the vehicle master record.
    If you have created a quotation for the vehicle, you can use the Copy function to copy the vehicle quotation data directly to a vehicle order.
  2. You create a vehicle order.
    The system performs the following:
    1. It transfers the customer data from the customer master record and the vehicle data from the vehicle master record to the order header.
    2. It checks the customer's credit limit.
    3. It creates an internal order with the vehicle order.
  3. You enter additional order data, can add a header text and footer and edit partner data.
  4. The system transfers the vehicle and the vehicle features and accessories that are stored in the vehicle master record to the vehicle order as order items.
    Note the following:
    1. The system only copies those vehicle master options into the sales order item, for which you did NOT set the Not Relevant for Sales Orders indicator in the vehicle master.
    2. New vehicle price: The system gets the sales price for the vehicle model from the Model Data view in the vehicle master.
    3. The system gets the price for a used vehicle from the Vehicle Prices view.
    4. You can copy accessories and additional features in items with prices and standard features in items without prices.
    5. When you store the sales order, the system updates the vehicle master (action QCUO is executed).
  5. You can add vehicle accessories and text as additional order items and group the items into jobs.

    Note

    For each vehicle order, you can include only one vehicle with vehicle features, since the order is linked with the associated vehicle master record.
  6. You can define prices, discounts, and surcharges and perform pricing.


Post and Bill the Vehicle Order
Preconditions:

  • To issue the vehicle, you have to execute vehicle purchase actions, for example creating a purchase order in the vehicle master (standard action QORD) and creating a goods receipt (action in standard QGRE).
  • The settings in Customizing for the action grid of the vehicle determine when goods issue or billing are possible.
  1. As soon as you post the goods movement for the vehicle and parts, the system carries out an availability check.
  2. If you want to split the order among several bill-to parties, perform an Order Split for the job in question.
  3. You bill the order.
    If the sales order has multiple splits, the system updates the vehicle (action QOIV) for each created billing document. As soon as you have created the last billing document, the corresponding vehicle action sets the sales order status to Complete.
  4. You print one or more invoices for the bill-to party or parties.


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