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The Customer Portal supports three types of authentications:

  • basic, with user(email) and password

  • Single-Sign-On with OpenID Connect

  • with token from email link

The sign-in page handles the first two authentication types.

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Basic authentication.

Account creation.

Customers can create accounts using an email address. On the Sign in page there is a link to the Sign up form.

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After a successful registration, a confirmation email is sent to the provided email address. The email contains an activation link. Once the link is used, the account is activated and ready to use.

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Password reset.

User can request a password reset on the sign-in page using the “Forgot?” link. An email will be sent to the provided address with a reset link.

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After using the reset link, user can set up a new password.

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Single-Sign-On with OpenID Connect

The Customer Portal offers single-sign-on with OpenID Connect. It’s possible to use multiple identity providers at the same time.

OpenID Connect provides a way to authenticate users and obtain their consent for accessing their identity information. It extends OAuth 2.0 to include an identity layer.

OpenID Connect is widely adopted and plays a crucial role in modern authentication and authorization scenarios, especially in the context of single sign-on across multiple applications and services.

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The list of OpenID authentication options is composed basing on the content of the control table.

The table is set up in the VSS->Service-> Service Resource Scheduling->Customer Portal->Authentication->Maintain OpenID Identity Providers Configuration IMG node.

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