First steps with FSM Cloud Connector

FSM Cloud Connector solution ensures seamless integration of SAP Field Service Management and SAP ECC/S4. This section serves as a high-level overview of selected FSM Cloud Connector setup and customizing steps:

 

Selected naming conventions used across the documentation:

NAMING

DESCRIPTION

NAMING

DESCRIPTION

FSM Connector or FSM Cloud Connector or Connector

The add-on part of the FSM Cloud Connector solution

SAP ERP or SAP or backend

SAP ECC/S4

FSM or Cloud

SAP Field Service Management

Mobile app

SAP Field Service Management Windows/Android/iOS app

Company

FSM company (not SAP ECC/S4 company code!)

Send or transfer

To transfer an object from SAP ECC/S4 to SAP FSM

Outbound (object/idoc)

An object transferred from SAP ECC/S4 to SAP FSM

Inbound (object/idoc)

An object coming from SAP FSM to SAP ECC/S4

 

For general overview of FSM Cloud Connector capabilities, watch our free Udemy tutorial (requires logging in):

https://www.udemy.com/course/introduction-to-sap-fsm-cloud-connector-integration/

 

Next chapter: Communication setup

 

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