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Deletion of service call or activity WBS elements affects the related service calls and activities in SAP FSM.

Table of Contents

Delete Service call WBS in SAP

Deletion of a service call WBS in SAP results in removing the service call from SAP FSM:

 

Delete Service call WBS + Activity WBS structure in SAP

Removing a service call WBS in SAP results in removing the service call from SAP FSM and closing its related activities:

 

The dependent activity is sent as closed to SAP FSM.

Delete activity WBS with maintained customizing in transaction /PACG/ECM_ACTIVE

Activities related to removed WBS elements can get a special user-defined prefix, as well as be set to a special workflow step. This is customized in transaction https://proaxia-prod-doc.atlassian.net/wiki/pages/resumedraft.action?draftId=37135497.

Remove an activity WBS element in SAP ECC/S4. The related activity is sent to SAP FSM as closed and its subject is extended with a user-defined prefix.

Additionally, a predefined workflow step can be sent for the activity.