Due to the nature of WBS elements, the checkout process cannot be as automated as it is for service orders. Fields ‘Automatic billing’ and ‘CHECK_ASCI’ in transaction /PACG/ECM_SCTD - Service call types definition are not relevant for WBS integration (cannot be found in the equivalent transaction - /PACG/ECM_WBS - WBS (Service call) - Definition).
Checkouts of WBS activities do not cause billing processes. The checkout report is saved on activity and activity WBS level.
Process example
Example
Perform checkout for a WBS activity on the FSM mobile app.
Inbound checkout idoc is processed correctly.
Checkout is saved in dedicated FSM Cloud Connector tables:
Checkout attachment (report) is saved on activity and activity WBS level:
