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Step 1 - Basic prerequisites
Standard SAP setup
Before proceeding, make sure that attachments of a specific storage type (GOS/BDS/DMS) can be manually added in SAP ECC/S4, as described on the following page: Standard SAP attachment setup
FSM Cloud Connector version
The steps described in this document, including the most important transaction - /PACG/ECM_CUST_ATTA - Inbound / Outbound Attachment Configuration - are available for FSM Cloud Connector add-on 200. Due to additional enhancements, it is recommended that the latest available service pack be used. Information about the newest FSM Cloud Connector versions and their release notes can be found on the following page: Releases. Pay close attention to all the attached post-installation steps documents (e.g. UPGRADE TO S4PACG 200 or PACG 200 - post installation steps).
Running the Setup program
After each FSM Cloud Connector update, run the FSM Cloud Connector setup program (/PACG/ECM_SETUP - FSM Connector's Setup). Make sure to include the options below:
Inbound/outbound class assignment
Make sure that in transaction /PACG/ECM_CLSASSIGIN -FSM Connector's Incoming Messages Configuration class /PACG/ECM_CL_S_IDOC_I_ATTCHM2 is set as inbound data creat. class for message /PACG/ECM_ATTCHMIN:
Make sure that in transaction /PACG/ECM_CLSASSIG - E4C Outgoing Messages Configuration class /PACG/ECM_CL_S_IDOC_O_ATTCHM2 is set as IDOC class for message /PACG/ECM_ATTCHMOUT:
Step 2 - Enable attachment sending for specific objects
Attachments added to specific objects in SAP ECC/S4 will be transferred to SAP FSM only if they are enabled in dedicated transactions.
Equipment/functional location
Field ‘Send attachment’ in transaction /PACG/ECM_EQ1 - Equipment Settings
Service call
Field ‘Send attachment’ in transaction:
/PACG/ECM_SCTD –Service Call types definition: Overview and Detail - for standard service calls
/PACG/ECM_WBS - WBS (Service call) definition for WBS-originated service calls
/PACG/ECM_SCTDQ -Service call types (SN) definition - for service notification-originated service calls
/PACG/ECM_SCTDO -Service call types definition (NW) - for network oder-originated service calls
Item
Field ‘Send attachment’ in transaction /PACG/ECM_ITYPE - Material Group and Company Assignment
Purchase order
Field ‘Send attachment’ in transaction /PACG/ECM_BSART - Properties FSM Purchase order type
Step 3 - FSM Cloud Connector attachment configuration center
Transaction /PACG/ECM_CUST_ATTA - Inbound / Outbound Attachment Configuration serves as FSM Cloud Connector attachment configuration center. Use it to determine how inbound attachments should be stored, which attachments should be blocked from transfer to SAP FSM or customize properties of newly created DMS documents.
Navigate to the transaction’s documentation page: /PACG/ECM_CUST_ATTA - Inbound / Outbound Attachment Configuration. In case of using DMS or BDS solution, pay close attention to the DMS configuration and BDS configuration nodes.
OptionallyAn optional step - Attachment inheriting customizing
Attachments added to a service order/service notification/equipment/functional location can be inherited by related activities. Attachments added to activities in SAP FSM can be inherited by related service order/service notification/equipment/functional location. These features are enabled using the following fields in transaction /PACG/ECM_ACTIVE - General Properties of FSM Activity:
Learn more about these features on the transaction’s documentation page: /PACG/ECM_ACTIVE - General Properties of FSM Activity
Obsolete customizing
The following customizing fields and transactions are considered obsolete:
All transactions in folder DMS / ArchiveLink (obsolete)
Field ‘Max Attachment size’ in transaction /PACG/ECM_COMP - Company definition
Fields ‘DMS active’, ‘Archive link’, ‘Allow atta deletion’ in transaction /PACG/ECM_CPROP - General Properties of FSM Connector