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Below are presented and explained:

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Overview of orders


To-do Basket - Overview

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To-Do Basket - Order edition (1)


Possibility to select demands for rescheduling


The whole order may be rescheduled or only the subset of the given demands. The new version of the popup for rescheduling is available in the To Do Basket. There is a dedicated tab, where you can indicate, which demands are the subject for rescheduling. Please however note the crucial characteristic of the rescheduling: always the whole order is rescheduled. Even if you indicate, that the given demands are not to be rescheduled, they will be a subject for the new order allocation anyway, but the SRS allocation logic will try to keep them unchanged.

Example #1:

A VSS Order has been created with the following demands:

  1. Meeting with Service Advisor (demand type SERV_ADV_B)

  2. Oil change (demand type WORK_GEN)

  3. Engine repair (demand type WORK_GEN)

  4. Meeting with Service Advisor (demand type SERV_ADV_E)


It is not a problem to trigger the rescheduling of demands 3 and 4. In that case the allocations of demands 1 and 2 may stay unchanged (if the planning procedure still confirms the availability of the resources). You may select the demands 3 and 4 and trigger the rescheduling of them. In that case the whole order will be rescheduled (the demands 1 – 4) will be a subject for rescheduling, but the planning procedure will keep (if possible) the allocations of 1 and 2 unchanged.


Example #2:

A VSS Order has been created with the following demands:

  1. Meeting with Service Advisor (demand type SERV_ADV_B)

  2. Oil change (demand type WORK_GEN)

  3. Engine repair (demand type WORK_GEN)

  4. Meeting with Service Advisor (demand type SERV_ADV_E)

  5. Replacement car (demand type RCAR)


Your intention is again to reschedule the demands 3 and 4. Please notice however, that in this case it is not possible to reschedule the demands 3 and 4 only. The demand 5 (replacement car) has to be rescheduled as well to keep the replacement car available during the whole repair time. If you shift the allocations of 3 and 4 to the future, the allocation of 5 must be adapted as well (made longer).


So the general rule is: even if you mark the given demands as relevant for rescheduling, still the whole order is rescheduled (with the attempt to keep the allocations of unselected demands unchanged).

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