Page Comparison

Configuration Step

Customizing transaction

Corresponding sending transaction

Assign a default sales area for FSM activity generation and transfer for a given company (use object type ‘ACTIVITY’)

/PACG/ECM_SAASG - Sales Area Assignment

Make sure that FSM activity generation is enabled for the relevant service order type. Regulate whether FSM activities should be directly dispatched or released on the FSM planning board right after service order release.  Manage activity address source.

/PACG/ECM_SCTD – Service Call types definition: Overview and Detail or /PACG/ECM_VSCTD - Service Call types definition (cluster view) or /PACG/ECM_SCTD_ALV - Service call types definition (ALV)

Make sure that FSM activity generation is enabled for the relevant service order status, field ‘Activity gen’

/PACG/ECM_SCSTD - Status of Service Call

Specify which control keys are relevant for activity transfer to FSM

/PACG/ECM_TKDEF - Control keys relevant for activity generation

Maintain basic FSM activity settings

/PACG/ECM_ACTIVE – General Properties of E4C Activity

Maintain internal activity types

/PACG/ECM_ACTI_TYPE – Internal activity types

Map internal and external activity types

/PACG/ECM_ACTMAE – Activity code mapping

Make sure that activity statuses (OPEN, CLOSED, DRAFT) are maintained.

/PACG/ECM_ACTI_STATU – Activity status

Transfer the special activity UDF UDF COR_CLOUD_AssgPlan to SAP FSM

/PACG/ECM_TRIG_UDF _CONF - UDF ConfigurationDefinition