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Department integration - transfer department units and employee department assignments from SAP ECC to SAP FSM. Departments assigned to employees in SAP FSM are sent to SAP S/4 with idocs of type /PACG/ECM_ITYPE_PERSONIN.
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Learn more: /PACG/ECM_TRIG_DEPART - Trigger transfer of Department units |
Internal remarks integration - activity internal remarks are sent to and from SAP ECC and displayed in transaction /PACG/ECM_ACTI_VC03 - Display E4C Activity.
'Inactive' property - transfer objects from SAP ECC to SAP FSM as 'inactive'. A new field 'inactive' added to the idoc segment /PACG/ECM_IS_CONTROL.
Regulate synchronization of activities with status 'draft'.
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Define a selection of documents which should be migrated. New activities are linked with existing orders and other objects already linked to old activities. Use the program in the 'test run' mode. Set the new inbound and outbound data handling classes for E4C activities directly from the report. Logs confirm the success or failure of the process.
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Learn more: Migration of Sales activities to E4C activities |
Processing time of outgoing idocs
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Learn more: BDS storage format |
Additional
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features
Lock mechanism in event processing of event "Service order". The mechanism checks if a service order can be locked within a set amount of time. If not, the processing is cancelled with an error which prevents reading and using data of a service order which is not fully saved.
Check whether an attachment has already been sent in case of sending the same attachments to various companies.
Custom service calls and activities - inject any fitting content into the structure of an idoc and send it to the cloud as an activity or a service call.
Transfer states from SAP ECC to SAP FSM (e.g. US states).
Employee address determined for AI planning - address determination adjusted to send multiple addresses based on info type / subtype instead of customized.
Determine the technician's work address using the personnel area instead of infotype 0006 (Addresses).
Additional ways of determination of cost center for time efforts. Time effort type as a source of cost center.
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Learn more: /PACG/ECM_CTET - Time Effort Type |
Redesign of e-mail sending customizing – combined into a view cluster with more advanced condition rules.
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