The transaction serves the purpose of assigning user statuses to service calls. Conditions for checklists are separated from statuses for checklists. If a specific element [Position number] of a specific checklist [Template ID/Template Vers.] is {relational operator, such as equal, between, less than}[option] compared to the given value range [Value Low/High], a specified user status [Stat] is assigned to the service call. 
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Field | Description |
Template ID | ID of a checklist template |
Template Vers. | Number of the checklist template version |
Position | Position number of a desired element within the checklist template |
Value low/high | Range of values to which a template field content is compared |
Status | User status code |
Sign | Range limit included or excluded |
Option | Choice of a relational operator |
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CWFM is automatically set by the inbound program.
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Learn more about checklists: Checklists |