The transaction serves the purpose of assigning user statuses to service calls. Conditions for checklists are separated from statuses for checklists. If a specific element [Position number] of a specific checklist [Template ID/Template Vers.] is {relational operator, such as equal, between, less than}[option] compared to the given value range [Value Low/High], a specified user status [Stat] is assigned to the service call.
Field | Description |
Template ID | ID of a checklist template |
Template Vers. | Number of the checklist template version |
Position | Position number of a desired element within the checklist template |
Value low/high | Range of values to which a template field content is compared |
Status | User status code |
Sign | Range limit included or excluded |
Option | Choice of a relational operator |
Checklist example created in position 2 in FSM.
The user status is only visible in SAP (user status field in header of service order). 
The user status values can be fully customized in SPRO
CWFM is automatically set by the inbound program.
Learn more about checklists: Checklists