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  • Assign the profile to a service order

  • Find a matching technician for the new activity in SAP FSM

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Please note that the below described process depends on BAdI implementation for ‘REQUIREMENT’ objects. With the default BAdI implementation, ‘REQUIREMENT’ objects are transferred for activities based on the requirement profile assigned to a related service order operation.

Learn more: /PACG/ECM_TRIG_REQ – Requirement

1.1 Assign requirement profile to a service order operation

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