Skill/Tag Assignment

Owned by proaxia (Unlicensed)
Feb 18, 2021
1 min read

This instruction provides information about creating and transferring Tags, Skills and Requirement objects to SAP FSM. Full configuration allows to find matching technician for service calls based on skills requirement.

Configuration Requirements

 

Transaction /PACG/ECM_SKTAG

Field

Value

Skill source

HRP1001

Tag source

HRP1001

SendReqAct

X

 

 

For more information about available configuration of this transaction please check: /PACG/ECM_SKTAG - General settings Skill_Tag

 

Transaction /PACG/ECM_EODEF

Make sure that the following objects are added:
 Skill
 Tag
 Requirement

 

 

Transaction /PACG/ECM_NOAS

Make sure that the following objects are assigned to your company:

 

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