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Crowd technicians are displayed on the Planning and Dispatching Board in italics.
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A new technician – idocs and SAP references
The following Idocs are generated while adding a new technician:
/PACG/ECM_ITYPE_USER_IN – user of type ERPUSER
The ID number points at the technician’s personal number in HR Master Data.
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/PACG/ECM_ITYPE_USER – user of type employee, with crowd_type set as 'PARTNER_TECHNICIAN'
The crowd type can be seen in SAP via user maintenance transaction /PACG/ECM_MAINT_
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USER -
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FSM users with addresses
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/PACG/ECM_ITYPE_ADDRESS_IN
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/PACG/ECM_ITYPE_USER
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/PACG/ECM_ITYPE_SKILL_IN
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