Adding new crowd technicians

The crowd partner can add new technicians by clicking the '+' button on his partner portal welcoming page.

Open

The creation form includes the technician's skills.

Open

After saving it, the technician receives an email.

The new technician can be seen in the crowd owner's crowd management / my connections tab, even if he hasn't logged into his account yet.

The new technician can be found in the Crowd Owner's Master Data.

Crowd technicians are displayed on the Planning and Dispatching Board in italics.

A new technician – idocs and SAP references

The following Idocs are generated while adding a new technician:

• /PACG/ECM_ITYPE_USER_IN – user of type ERPUSER

   

The ID number points at the technician’s personal number in HR Master Data. The crowd type can be seen in SAP via user maintenance transaction /PACG/ECM_MAINT_USER - FSM users with addresses.