During sending Masterdata of customer from ERP database address is also transferred to FSM Business partner Masterdata. It is possible to set only 3 types of address in FSM:
Business partner SHIP TO address
Business partner BILL TO address
Business partner OTHER address
Determination what will be sent from ERP as an address depends on what kind of partner roles will be assigned to Customer in ERP Masterdata and what will be set in transaction /PACG/ECM_CCUST. Address for business partner is taken from address of chosen partner role in specify field.
PARTNER FUNCTION CUSTOMERS AS SOURCES FOR CUSTOMER’S ADDRESS
Only partner Partner functions SOLD-TO, SHIP-TO, BILL-TO or PAYER can be used for addresses of customers sent to FSM.
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SOLD-TO and SHIP-TO will always be used for address determination by default. BILL-TO or PAYER can be used only if they’re entered in field “Role for BILLTO” in transaction /PACG/ECM_CCUST - General customizing for Customer https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1166606379 (or via https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2309259265 → Partner Functions). .
ADDRESS TYPES IN FSM
In SAP FSM there are 3 address types for customers:
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To do this, enter roles SH or SP in one of the fields below in transaction https:/PACG/ECM_CCUST - General customizing for Customer, (/proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1166606379 (or via https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2309259265 → Partner Functions) - e.g. address determined from customer’s partner function sold-to will be sent to FSM as customer address of type “bill to”)
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“Standard” role means that that address will be displayed as “default” in FSM masterdata. |
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If roles SH, SP, PY, BP are not entered in the mentioned fields of transaction /PACG/ECM_CCUST, but a customer has those partner roles maintained in ERP, then the address will be sent to FSM but FSM address type will be OTHER. |