PARTNER FUNCTION CUSTOMERS AS SOURCES FOR CUSTOMER’S ADDRESS
Only partner Partner functions SOLD-TO, SHIP-TO, BILL-TO or PAYER can be used for addresses of customers sent to FSM.
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SOLD-TO and SHIP-TO will always be used for address determination by default. BILL-TO or PAYER can be used only if they’re entered in field “Role for BILLTO” in transaction /PACG/ECM_CCUST - General customizing for Customer https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1166606379 (or via https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2309259265 → Partner Functions). .
ADDRESS TYPES IN FSM
In SAP FSM there are 3 address types for customers:
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To do this, enter roles SH or SP in one of the fields below in transaction https:/PACG/ECM_CCUST - General customizing for Customer, (/proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1166606379 (or via https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2309259265 → Partner Functions) - e.g. address determined from customer’s partner function sold-to will be sent to FSM as customer address of type “bill to”)
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“Standard” role means that that address will be displayed as “default” in FSM masterdata. |
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If roles SH, SP, PY, BP are not entered in the mentioned fields of transaction /PACG/ECM_CCUST, but a customer has those partner roles maintained in ERP, then the address will be sent to FSM but FSM address type will be OTHER. |