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SOLD-TO and SHIP-TO will always be used for address determination by default. BILL-TO or PAYER can be used only if they’re entered in field “Role for BILLTO” in transaction /PACG/ECM_CCUST - General customizing for Customer https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1166606379 (or via https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2309259265 → Partner Functions). .

ADDRESS TYPES IN FSM

In SAP FSM there are 3 address types for customers:

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To do this, enter roles SH or SP in one of the fields below in transaction https:/PACG/ECM_CCUST - General customizing for Customer, (/proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1166606379 (or via https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2309259265 → Partner Functions) - e.g. address determined from customer’s partner function sold-to will be sent to FSM as customer address of type “bill to”)

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Info

“Standard” role means that that address will be displayed as “default” in FSM masterdata.

Info

If roles SH, SP, PY, BP are not entered in the mentioned fields of transaction /PACG/ECM_CCUST, but a customer has those partner roles maintained in ERP, then the address will be sent to FSM but FSM address type will be OTHER.