Map internal and external activity types.
Activity Type | SAP Type as defined in /PACG/ECM_ACTI_TYPE. |
|---|---|
Ext Act Code | Cloud Activity Type Learn more about External Activity Types: External Activity Types and Activity Subtypes |
Is subtype | The activity type is a subtype of another activity type – when establishing activity management besides service assignment processing this can be useful. Learn more about External Activity Types: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/596672513/External+Activity+Types+and+Activity+Subtypes#Activity-Subtypes |
Reminder | Calculate reminder datetime for activities. The purpose of the reminder is to notify technicians/mobile app users before activity start. Possible options include, among others:
The calculated reminder value can be found in outbound activity idocs:  The reminder value can be found in SAP FSM, in Query API, for the Activity object:  The reminder datetime is displayed on the SAP FSM mobile app, on the activity level:  It’s been observed that the reminder might not automatically trigger any notification on the mobile app. It might be necessary to use a business rule to trigger notification or email reminder based on the date calculated in SAP ECC/S4. |
Activity topic | You can default a topic for the activity type – additional attribute when implementing an activity management |
Is Trip | Learn more: Expense posting to trips |