The FSM Cloud Connector component was released on 5th June 2023
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SUPPORT PACKAGE FOR ADD-ON 200 SAP ECC
SUPPORT PACKAGE FOR ADD-ON 200 FOR SAP S/4HANA
FSM Cloud Connector release PACG 200/S4PACG 200 SP9 aligns with SAP FSM release 2305
Post-installation steps
Install SAP notes. The list of available notes can be found here.
Run /PACG/ECM_SETUP
Change Log (SAP NOTE 3307084)
Category | Feature description |
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Equipment/Functional location | Measuring points & readings Technicians can use the FSM mobile application to display measuring points and measurement documents originating from SAP ECC/S4, associated with an equipment, as well as record new readings. The readings are communicated to SAP ECC/S4 and stored as measurement documents. Learn more: Measuring points and measurements readings |
Performance | A faster version of FSM Cockpit A new method of collecting data was introduced, significantly speeding up the process of reading IDocs in the FSM Cockpit. The new Cockpit can be accessed using transaction /PACG/ECM_COCKPIT2 - FSM Connector Cockpit (new). Learn more: /PACG/ECM_COCKPIT2 - FSM Connector Cockpit (new) Change background task processing of /PACG/ECM_S_INPUT A new configuration option allows processing of incoming messages in the foreground instead of background. This can improve performance in the systems where background processing is heavily loaded. Additionally, an RFC Connection other than ‘None’ can be selected for inbound idoc processing. Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/31952515/PACG+ECM+CPROP+-+General+Properties+of+FSM+Cloud+Connector#(s4)pacg-200-sp09-SynchrIDocProc and https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/31952515/PACG+ECM+CPROP+-+General+Properties+of+FSM+Cloud+Connector#(s4)pacg-200-sp09-RFC-Connection BUS2088 release event disabled BUS2088 Released event was raising an event of type /PACG/ECM_CL_S_EVENT_SERVORD. The same event is raised at save of an order, causing the first one to be redundant. With the new release, the related configuration entry will not be added by setup report anymore. Events generation - /PACG/ECM_CL_S_EVENT_MDOC While processing /PACG/ECM_CL_S_EVENT_ACTIVITY, raising of /PACG/ECM_CL_S_EVENT_MDOC event got replaced by a direct call of the material document selection class. This reduces the number of unnecessary idoc generation attempts for objects which were already sent. Events generation - /PACG/ECM_CL_S_EVENT_ITEM While saving service order, additional checks of validity were introduced before event /PACG/ECM_CL_S_EVENT_ITEM getting raised for items added to the components table. This reduces the number of unnecessary idoc generation attempts for objects which are not FSM-relevant. Optimization of attachment sending to FSM Before this change, in order to send an attachment to FSM, it was necessary to send the entire object to which it was added. Now FSM Cloud Connector is capable of sending selected attachments omitting their parent objects. Suppress sending activities with service order FSM activities are no longer sent to FSM unconditionally together with the service orders (of course activities are still sent to FSM on creation or change). The related sending programs however keep the option of sending them on request. Locking of /PACG/ECM_AHASH table Locking and unlocking of /PACG/ECM_AHASH table got changed in order to improve performance in systems with multiple application servers |
UX improvements | Service call type definition configuration redesign
UX improvements in other service call-related configurations
Navigate to sending transactions from the related customizing transactions The button 'Send to FSM', added to several customizing transactions, navigates to the corresponding sending transactions. This helps reduce the effort related to jumping between FSM Cloud Connector folders and transactions. Learn more: Send | Explanation of sending transactions FSM menu reorganization Transactions in FSM Cloud Connector folders Administration, Reporting and Send were grouped into meaningful categories, based on their functionality and usage. The new sub-folders can be seen in the tree of the application help page: Application Help. Collapse/expand all company-related notes in the attachment configuration Two buttons added to /PACG/ECM_CUST_ATTA - Inbound/Outbound Attachment Configuration - it is now possible to collapse and expand the entire company configuration tree with a single click. Display all customizing entries in the Customer deactivation configuration It is now possible to display all the existing configuration entries maintained with transaction /PACG/ECM_CDC - Customer's deactivation configuration as ALV Learn more: /PACG/ECM_CDC - Customer's deactivation configuration, button 'Display customizing' |
General FSM Cloud Connector improvements | Deletion report for table /PACG/ECM_ALTEW The table /PACG/ECM_ALTEW, together with /PACG/ECM_ALTEWC (CATS receivers), /PACG/ECM_ALTEWS (splits) and /PACG/ECM_ALTEWU (udfs), is used for ‘parking’ time records, as well as to store any inbound time effort (in case they get updated in FSM and the corresponding SAP documents should be adjusted). These tables can rapidly grow and a new deletion report helps users get rid of the unneeded entries. Learn more: /PACG/ECM_DEL_ALTEW - Delete table /PACG/ECM_ALTEW Connector’s number ranges A new view was added to the FSM Cockpit - it shows a list of Connector-related number ranges and their current status System copy guide A new transaction serving as a checklist of steps which must be performed on an SAP system after system copy. Learn more: /PACG/ECM_SYSTEM_CPY - Steps to perform after system copy Send Deletion Requests transaction The validation of entered cloud message type was added to /PACG/ECM_SEND_DELRQ - Send Deletion Request to the Cloud in order to avoid errors. Ping Message Broker The Ping Message Broker tool returns additional information about Message Broker status. Learn more: /PACG/ECM_PING_MB - Ping Message Broker Transporter exception A new tool was added to the Message Broker toolset - it returns information about the latest transporter’s exception Learn more: /PACG/ECM_TR_EXC - Get last transporter exception |
Activities | Group Checkout The issues with the group checkout functionality were solved. This solution was also delivered as an SAP note for previous FSM Cloud Connector versions, learn more: https://launchpad.support.sap.com/#/notes/3333690. |
Service Order | Order update from FSM Added handling for unsupported time unit in the UPDATE_OPERATION method (called during operation update attempt based on activity changes from FSM). |
SAP S4/HANA Maintenance Service Order | Attachments' integration As with the CS service orders, it is possible to copy attachments from the related activity or PM order to the parent MSO, if the functionality is enabled in the dedicated configuration. Learn more: MSO Attachments |
Network-based service calls |
Learn more: /PACG/ECM_SASA – Relation Assignment Status – User Status
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Notification-based service calls |
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Checklists |
Learn more: /PACG/ECM_FIX_CT_GEN - Unblock checklist templates
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Personal reservations | Custom address for Personal Reservation Custom address added to personal reservation in FSM is now stored using SAP Business Address services (table ADRC) and added to the person reservation entry in table /PACG/ECM_PRESPR. |
Worktime |
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Users/Employees | ‘Soft deleted’ flag added to users' maintenance A new column/flag was added to the Connector’s Users Maintenance - soft deletion of users is now reflected by a corresponding checkbox in the mentioned transactions. See e.g. https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/975601665/PACG+ECM+MAINT+USER+-+FSM+users#(S4)PACG-200-SP09--Soft-delete. A new report checking validity of FSM users in the SAP system The new report - /PACG/ECM_FSMUSR_CHK - checks validity of FSM users in the SAP system, more precisely the status of the related SAP user (if exists, if within validity date, if not locked) and personnel number (if exists, if employment status is active). The report can also be called from /PACG/ECM_ALV_USERS - Mass User Maintenance. Learn more: /PACG/ECM_FSMUSR_CHK - Check Users Employee IDocs PA0024 skills are no longer included in employee Idoc. This obsolete approach in certain circumstances would cause skills to be rejected by FSM, due to exceeded lenght. The skills are now only sent as seperate SKILL objects. |
Authorizations | New authorization objects
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New transactions | List of new transactions:
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