As of (S4)PACG 200 SP12 the transaction /PACG/ECM_WBS - WBS (Service call) definition is considered obsolete, hidden from the FSM Cloud Connector menu and shouldn’t be used to maintain order type-specific customizing. One of the following alternatives must be used instead:
View cluster-based /PACG/ECM_VWBS - WBS (Service Call) - Definition - with customizing options grouped into meaningful categories
ALV-based /PACG/ECM_SCTD_ALV - Service call types definition (ALV) - simplifies mass update, comparison of entries and duplication from one type/company to another
General purpose | Configure service calls originated from WBS elements. This is a WBS-dedicated equivalent of standard transaction /PACG/ECM_VSCTD - Service Call types definition (project type definition is used instead of order type). Start your journey with WBS element integration with the following page: WBS element integration |
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Sending transaction (?) | /PACG/ECM_SCTMASTER - Service Call Type (S4)PACG 200 SP09 You can navigate to the sending transaction using the button Send to FSM, placed on the toolbar. |
Object assignment (?) | Object SERVICECALLTYPE must be added to /PACG/ECM_NOAS - No Object Assignment for a given company |
Make sure that a service call-relevant project type is set as (1) ‘active’, (2) activities can be created for it (field 'GenFSMActivity'), (3) its activities updated in SAP FSM can influence the related WBS element (field 'Act. operation'), (4) finally, which dates would be used for service call/activity dates ('Assign. dat/tim').
Learn how selected settings from this transaction can be used for: