Enablement options

Owned by proaxia
Last updated: Apr 04, 2023
4 min read

Leverage your SAP FSM Integration competence with help of the following FSM Cloud Connector enablement services offered by proaxia:

 

FSM Cloud Connector Integration training and support

 

SAP FSM Cloud Connector Installation and Admin Workshop 

2 Sessions x 4 hours | Max. 10 participants | Virtual classroom/workshops

Our Experts perform the FSM Cloud Connector/Message Broker installation during the Session directly on your System. After the session, the FSM Cloud Connector Integration is running on your System and ready for Connector customizing of the integrated processes​. No on-site workshop required.  

 

Activities and prerequisites of the Workshop:

Step​

proaxia​

Customer / Partner​

Prerequisites ​

(prior to Installation Session)​

 

  • SAP FSM License available (SAP contract)​

  • Meet System requirements (see link below) of target SAP system and Windows Server​

  • Technical skilled SAP Consultant, APAB Developer or System Administrator with System access and Online Meeting Tool (MS TEAMS, GoToMeeting) for the Installation Session​

Preparation

(prior to Installation Session)​

​

  • Download SAP FSM Cloud Connector Software Components from SAP Portal​

  • Transport (Import) downloaded Connector Add-on to the target SAP ECC / S/4HANA System​

  • Prepare Windows or Linux Server (Message Broker)​​

Installation Session ​

(over Online Meeting Tool)​

  • SAP ALE configuration​

  • SAP technical E4C configuration​

  • SAP Web Services configuration (SOAMANGER)​

  • Creation of a company in FSM Cloud​

  • Message Broker installation​

  • Message Broker configuration​

Results after the Session:​

  • Communication SAP -> Message Broker is working​

  • Communication Message Broker -> SAP is working​

  • Communication Message Broker -> FSM Cloud is working​

  • First user is arrived in FSM Cloud​

  • FSM Cloud Connector is ready for Connector customizing of the integrated processes​

Support after the Session​

proaxia offers “FSM Cloud Connector Expert Consulting”​

More info about the FSM Cloud Connector Expert Consulting Contract at FSM@proaxia-consulting.com ​

 

 For more information, please contact us at FSM@proaxia-consulting.com

 

SAP FSM Cloud Connector Integration for Consultants

5 Sessions x 4 hours | Max. 10 participants | Virtual classroom

This extensive 20-hour long course serves as an overview of the crucial FSM Cloud Connector capacities and customizing steps. It’s an invaluable starting point for all consultants participating in FSM integration projects. Understand the FSM Integration Architecture, Organizational settings, Master data and Configuration of end-to-end processes from Preparation, Planning, Execution to Invoicing​. Attendees get access to pre-configured training system.

 

The course agenda includes:

  • Introduction to SAP Field Service integration with SAP ECC/S4 | A high level overview of the integration architecture and a happy flow scenario.

  • Master data customizing | Essential customizing steps for transfer of master data objects: users, business partners, equipment, items and warehouses.                                                 

  • Request creation | PM orders and operations created in SAP ECC/S4 become service calls and activities visible in FSM. Customizing and a demo of integration flow.  

  • Planning preparation | Creation of reserved materials, person reservation management and prefilled checklist generation.

  • Activity scheduling & dispatching | Customizing and a demo of integration flow for the process of activity dispatching.  

  • Activity execution | Customizing of objects reported during activity execution: time reporting, material consumption, expenses, mileage, feedback codes, checklists and checkout. Demo of integration flow.  

  • Enhancement options and monitoring tools | A guide to extension possibilities and integration monitoring.

 

For more information, please contact us at FSM@proaxia-consulting.com

 

Advanced FSM Integration & Extension​

​4 Sessions x 4 hours​ | max. 5 Participants | Virtual classroom/workshop

Training Goals & Content

Attendance

  • Extending FSM capabilities using UDF & UDO

  • Creating own UDFs

  • UDFs handling

  • Building own UDO

  • Understanding and using posting framework

  • Extending standard Connector using BAdIs and enhancement framework

  • Walk through Connector BAdIs

  • Understanding Connector messages’ flow from technical perspective – both inbound and outbound

  • Quick look at FSM DTOs

  • Understanding FSM Connector development objects and interfaces

  • How to create handling of new objects

  • Configuration or how to convince Connector to use non-standard objects

  • Audience

  • Business Process Architects

  • Developers

  • Essential Prerequisites

  • SAP FSM Training completed

  • Integration experience

  • ABAP

 

 

Expert Consulting

 

E-Learnings for Consultants and Admins

Learn more about our e-learnings: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1837694984

If you'd like to help us improve the documentation, please provide your feedback using the communication channels listed /wiki/spaces/PFCC/pages/1561427969. Learn about support possibilities here.