Warranty Profile

You can use this function to define the type of warranty that is assigned to a particular vehicle. Warranty categories represent different warranty types. A warranty profile consists of multiple warranty categories and can therefore include warranties from OEM, legal and compulsory warranties, as well as an extended warranty.

Integration

The warranty profile includes the warranty terms (maximum milage or time period).

Prerequisites

You have defined a warranty profile in the SAP Easy Access screen under Vehicle Sales and Service > Master Data > Edit Warranty Master Data (transaction /DBE/WTY1).
You can assign a warranty profiles individually for each model sales code, or generically for an entire brand (division).
When you create vehicles, the system copies the entire warranty profile to the vehicles by default. You can exclude individual warranty categories assigned to a profile from copying.

Features

Once you assign a warranty profile to a specific model sales code, the system assigns the entire warranty profile (including all warranty categories) to each new vehicle record. In the vehicle master, each warranty category is inactive until you enter the start date. The system uses the warranty category start date to calculate the end date, and determine whether a warranty is inactive, active, or expired.
During service order processing the system displays the warranty categories and the according status (Inactive, Active, and Expired) in the memo pad. You can select active warranty categories for further service order follow-up processes.

Example

You want to assign a standard warranty for each vehicle of a particular model. You assign a warranty profile that includes the standard warranty. You then offer the customer the option to purchase an extended warranty. You can include the extended warranty in the profile, but set the default value Not to be Copied. When a customer buys the extended warranty, the additional category can be selected in the vehicle master.