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Learn more about work time tasks: Work time and work time tasks

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Work Time Task Definition

Within the FSM App working times are booked on the Worktimetask object and then transferred to SAP. With this customizing you can define the different Worktimetasks which can be selected within the App and with which attributes they are posted either in CATS (see activation in /PACG/ECM_TIMEF – Time Effort https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/37137696 ) or as confirmation against service order defined in this transaction.

Each Company has its own Work Time Task Definitions

In the Work Time Task Definitions you can define:

Work Time Task Code	Unique ID of the Work Time Task
Work Time Task Name	Task name which will be shown in the App.
Activity type	The activity type as used in the SAP for posting CATS / confirmation. Image Modified Note that activity type determined from settings /PACG/ECM_CTET - Time Effort Type – precisely field ActType PA0315 has higher priority. Image Modified
FSM Activity Type	If entered,

it is used to get not cancelled activities during inbound work time processing. Activities are selected based on the entered activity type, execution stage not cancelled and personnel number of the reporting technician. For the retrieved activities, service orders are determined and then used to create work time posting

the reported work time will be posted with reference to the technician’s on-going activities' order(s). The orders relevant for CATS/confirmation posting are retrieved for each activity found based on the following criteria: the activity’s type (e.g. ASSI) is equal to the one entered in this field the activity is assigned to the work time’s technician the worktime’s START date overlaps the activity’s planned dates (activity’s planned start date is less or equal to work time’s date, planned end date bigger or equal to work time’s date) the activity’s execution stage is not ‘cancelled’ In case multiple activities are retrieved and they belong to more than 1 order, the time posting will be split equally - each posting (with a different time slot) will have reference to another order. If orders are retrieved, the ones from tab ‘Receiver order/WBS element’ are not considered.
No book	The field is only used in classes performing the confirmation of the Service Order. If the "no book" field is checked, no confirmation will be created for the work time task and a message "Work time will be not booked in SAP" will be displayed.
SalesActiveType	Status title Obsolete FOR NEW ACTIVITIES Sales Activity type for Sales support: Uniquely identifies the type of sales activity (for example, whether the sales activity is a sales call, a telephone call, and so on).
Att/Absence Type	Attendance- or Absence Type for posting in CATS
CATS Act. Type (previously Task Type)	This field will be filled in CATS booking if it exists in BAPICATS1. Also CATSDB fields EXTSYSTEM and EXTAPPLICATION will be filled. Fields TASKLEVEL and TASKCOMPONENT should be filled by a customer-specific user exit.  Info As of Release 4.70, the CATS interfaces use fields TASKTYPE, TASKLEVEL and TASKCOMPONENT. A CATS task type represents characterisation of content of a specific task that an employee performs, for example "consulting" or "instructor function". In the Cross-Application Time Sheet (SAP CATS), the task type, task component, and task level fields enable to specify the task elements that are relevant for valuation. Check the related SAP note: https://launchpad.support.sap.com/#/notes/749838
Time posting	Determine how start/end datetime should be calculated for time confirmation/CATS. Selection options: from/to - use from/to time entered on the mobile app. Duration/work calculated based on the same data. absolute - use the system time. Duration/work calculated based on the data from FSM. fixed value - use the system time for start/end time. Fixed work amount and unit are retrieved from fields ‘Posting value’ and ‘Unit of measure’ in this transaction. Info Options ‘absolute’ and ‘fixed’ should only be used when time is posted to an order confirmation, not CATS.
Posting value	Fixed work value for time confirmation. Used when ‘Fixed value’ is set in field ‘Time posting'
Unit of measure	Fixed work unit for time confirmation. Used when ‘Fixed value’ is set in field ‘Time posting'
Past option	Options for showing days backwards in window
Future option	Options for showing days forward in window
Inbound/Outbound	In- or outbound selectable
Color Status title (S4)PACG 200 SP05	Absence types can be sent to FSM with the color parameter, specified in SAP ECC/S4. Please note that FSM allows usage of colors in the HEX format, e.g. #6e6858 or #17bd8b. To ensure that only the relevant colors are sent, users must select one of the 20 predefined colors. Use the ‘Color’ field’s search help to quickly select a color code. Image Modified Example In transaction /PACG/ECM_VWRKTC - Work Time Task Definition, enter a color for a given work time task code (absence type). Image Modified Send the worktime task type to FSM with transaction /PACG/ECM_WRKTTSND - Work Time Task. Image Modified   Notice that the color property can be found in the outbound idoc. Image Modified   Navigate to FSM Settings and Configuration, tab ‘Planning and Dispatching’ -> ‘Time slot types’. Notice that the absence type’s color reflects the customizing in SAP ECC/S4. Image Modified   Create an absence on the Planning and Dispatching Board. The reservation is of the selected color. Image ModifiedImage Modified

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Time frames

Note

When maintaining entries here, please keep in mind the following: actual start/finish time is obligatory, even if duration is entered. If start/finish are not relevant and only duration matters, enter 00:00 - 24:00. make sure that the entire day (or all possible time frames) are covered, if a technician enters time which is relevant for time splitting but only some hours are covered by customizing, such a time record will fail

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Per Work Time Task Definition Time Frames can be assigned per day of the week, start and end time to identify different activity type or Attendance -/ Absence type. An option enables worktime to be posted with an activity type depending on a schedule and already posted time. E.g.: Mo-Fr. first 8h 100%, over 8h to 10h 150%, over 10h 200%; Saturday first 4h 150%, then 200%; Sunday and holiday 200%, day change since 0:00h

Source activity type	Activity type assigned to the work time task in node ‘Work time task definition’ or optionally in the reporting technician’s infotype 0315. Status title (S4)PACG 200 SP10 If no entry is found for the activity type retrieved for a given work time task, an entry without source activity type is used.
DuratSOpt	The dependency for posting the surcharges for the worktime posting is set by either selecting person or order. Leaving the field empty will not activate the dependency.
Actual start/finish	While trying to create a new time frame for a given work time task in /PACG/ECM_VWRKTC - Work Time Task Definition, the user is obliged to fill the actual start and actual finish time fields. If the fields are left empty, an error message is displayed. Image Modified

As a form of additional validation, logs communicate the lack of actual start/finish values and a CAT entry is not posted.

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Status
title (S4)PACG 200 SP10

Consistency check

Use the button ‘Consistency check’ to verify if your split customizing is correct.

The consistency checks will verify the following:

• the entire day (24h) is covered by ‘Actual start time’ and ‘Actual finish’ dates (no gaps left)

• Actual start/finish does not overlap with other time slot entries for the same key

• For each entry where “duration to” is not initial (00:00:00), any non-initial actual finish is entered

• Duration time fits between start and end time.  

• All Activity Types provided in Time Confirmation Split was maintained accordingly in https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/37137814

Receiver order/WBS element

Work times can be posted on a collective service order if the order is entered in this customizing and CATS is disabled in transaction /PACG/ECM_TIMEF – Time Effort. If CATS is active, the order or WBS element [available since Service Pack 5 for add-on 200] entered in this customizing will be used as the receiver order/receiver WBS element in the CATS entries. 

An example resulting CATS entry, with the WBS as WBS receiver:

An example resulting CATS entry with a service order as the order receiver:

An example resulting confirmation if CATS is disabled:

Posting to internal orders

Worktime entries can be posted as direct activity allocations, with an internal order as the receiver order. Other properties such as sending/receiver cost center are determined the same way (using the same customizing transactions) as for CATS/confirmations posted to service orders.  

Selected customizing fields considered

Preconditions

• In transaction /PACG/ECM_VWRKTC - Work Time Task Definition, tab ‘Receiver order/WBS element’ an internal order is added 

• In transaction /PACG/ECM_CTET posting to CATS is disabled

Limitations

Worktime remarks are posted as header doc. text and item text but the text will be cut to 50 characters (system limitation).

Please note that it is currently not possible to post CATS with reference to internal orders, therefore the field ‘CATS active’ in transaction /PACG/ECM_CTET must be disabled, or the customized receiver order should not be internal.

Worktime Out: CATS status to IDOC Action

Define which CATS statuses are relevant for work time transfer. Work times with statuses not maintained will not be transferred (neither automatically after changes in CATS, nor with the sending transaction).

Additionally, the transaction types of outbound idocs can be defined: change or delete (the object will be deleted from SAP FSM).

Example of automatic transfer of a work time object after changes of status in CATS

CATS

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The customizing can be tested using transaction CATS_APPR_LITE - Approve Working Times. Reset approval of a CATS entry:

 

Observe that an outbound work time idoc is generated. Based on the customizing, its transaction type is 'D':

 

Make sure to check the following customizing beforehand:

·       A WORKTIME object entry should be maintained for a given company in transaction /PACG/ECM_PAAS - Personnel Area assignments.  

·       Work time tasks should be maintained for relevant attendance/absence types and set as ‘Outbound’ in transaction /PACG/ECM_VWRKTC - Work Time Task Definition:

 

Work time tasks as absence types

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Transfer

This work time task definition ("Absence types" in FSM) is sent via /PACG/ECM_WRKTTSND - Work Time Task..