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FSM Cloud Connector component released on 8th March 2022

FSM Cloud Connector release PACG 200/S4PACG 200 SP4 aligns with SAP FSM release 2202

Post-installation steps

  • Run /PACG/ECM_SETUP

New features

Category

Feature description

UDF

Links to WEB SAP Gui

New configuration tools was created which allows generating UDFs that will bring links to SAP WebGUI transactions for selected objects.
Learn more here.

Users/Employees

Transfer skills during employee transfer

Employee’s skills are transferred automatically during Employee transfer. No additional customizing is required to enable it.

Check users functionality

Warehouses

Improve 'Storage Location Owners' handling

Two new transactions were created /PACG/ECM_WRHSE and /PACG/ECM_WRHSK which allow defining FSM relevant warehouses (regular and consignment) and also link additional owners - all in single transaction

Customers

Contact deactivation should delete contact person record or end its validity period

FSM offers functionality of deactivation of contact persons. To keep FSM and backend system aligned Connector can delete deactivated contact person or end its validity period

Transfer default customers unconditionally

Customers set as default (e.g. in transaction /PACG/ECM_SCTDD - Service call typ - Default values) can always be sent to SAP FSM to the company assigned in the above transactions, even if their sales area/company code/no object assignment would indicate that they shouldn’t be sent. In certain scenarios, those generic customers usually do not have sales area but are still required for every company.

Activity

Add a work center determined for technician  to an activity object

Work center determined for technician during processing of inbound activity will be stored in activity record. Additionally new customising option was added in /PACG/ECM_STCD ‘Overwrite service order operation's work center’. It controls if technician’s work center should be populated to the operation

Extend activities' customizing - number range definition

SAP gives possibility of defining multiple number ranges within single number range object. It is now also possible in the Connector to assign separate number ranges to the activities depending on the company they belong to. To learn more check /PACG/ECM_ACTIVE.

Technician unassignment in SAP

It is and was possible to automatically release activity by assigning technician to an operation in SAP. It is also possible now to do opposite - unassign activity from planning board by removing technician in service order’s operation

Materials

MM06  flag for deletion on item level triggers no event

Setting deletion flag in MM06 transaction will now trigger relevant events and send deletion flag for corresponding objects to FSM

Add config option steering batch determination

New option ‘Batch if any plant matches’ added in /PACG/ECM_ICONF. It allows checking in all relevant plants (all plants assigned to given company) if given material is batched or not and if in any of them it is then it will be sent to FSM as such 

Service Order

Add Material consumption as Component in Service order

New options added in the /PACG/ECM_CMAT2. It gives now possibility to added consumed materials to components of related order not only as text items but also as stock and non-stock items

Check if customer lock before sending service order

Checks on service orders and activities got aligned to avoid situations when order is transferred to FSM and activity not

No update of control key in service order

Only control keys listed in the transaction /PACG/ECM_CKDET can be changed by Connector during operation update

Send service call ONLY

The program /PACG/ECM_SCALL gained new option ‘Send Service Call Only’. By default service orders are sent with related objects like time tasks, activities and others. With this option enabled only service order objects are sent to FSM

Cockpit

Add object number to IDOC cockpit

Changes in FSM Cockpit - possible use cases of 'Set to processed' functionality

Add object number to IDOC cockpit

Authorization check on SMQ1, SMQ2, ST22 and SWU3 from /PACG/ECM_COCKPIT_S and /PACG/ECM_COCKPIT

FSM Connector (general)

Disable use of HASH as optional functionality

Due to its overall functionality and impact on Connector’s performance the hash mechanism is no more optional and can’t be disabled

'Force sending' for all sending transactions

‘Force sending’ option was added in all sending reports

New business object /PACG/ECM4

In order to handle attachments added to service checkout new business object was implemented.

Add a badi for operation determination

Work center determination based on work center of functional location

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