Activity/service call dates mapping (SAP ⇿ FSM)
Learn how activity and service call properties in SAP FSM are mapped with service order operation/service order data in SAP ECC/S4:
Activity
SAP → FSM
FSM property | Source in SAP ECC/S4 |
Planned start date | If /PACG/ECM_VSCTD - Service Call types definition | Activity start/end from order header is set, basic dates from service order header are used. Otherwise, operation constraints are used. If constraints cannot be found, field /PACG/ECM_VSCTD - Service Call types definition | Activity planned start/end date determines the date source.
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Planned end date | If /PACG/ECM_VSCTD - Service Call types definition | Activity start/end from order header is set, basic dates from service order header are used. Otherwise, operation constraints are used. If constraints cannot be found, field /PACG/ECM_VSCTD - Service Call types definition | Activity planned start/end date determines the date source.
The field /PACG/ECM_VSCTD - Service Call types definition | Calculation of activity end time can overwrite the end date determined based on this option! If set to ‘Add work’ or ‘Add duration’, the end date would be calculated by adding duration or work to the planned start date |
Estimated Duration / Original Estimation | Operation duration |
Planned duration | Operation’s work |
Earliest start date | Based on setting /PACG/ECM_VSCTD - Service Call types definition | Scall start/end and Act. earl.start/due
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Due date | Based on setting /PACG/ECM_VSCTD - Service Call types definition | Scall start/end and Act. earl.start/due
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FSM → SAP
FSM property | Target in SAP ECC/S4 |
Planned start | Operation constraint start date (Earliest start/Latest start also updated) |
Planned end | Operation constraint finish date (Earliest finish/latest finish also updated) |
Duration | Duration updated only if /PACG/ECM_VSCTD - Service Call types definition | No oper. work/duration update from FSM not set; Operation duration normal |
Planned duration | Operation work activity |
Earliest start date | No impact |
Due date | No impact |
Service call
SAP → FSM
FSM property | Source in SAP ECC/S4 |
Start date | Based on setting /PACG/ECM_VSCTD - Service Call types definition | Scall start/end and Act. earl.start/due
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End date | Based on setting /PACG/ECM_VSCTD - Service Call types definition | Scall start/end and Act. earl.start/due
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Due date | Use the finish date from service order header: |
FSM → SAP
FSM property | Target in SAP ECC/S4 |
Start date | Service order headed basic start |
End date | Service order headed basic finish, but only if the due date was not maintained in FSM |
Due date | Service order headed basic finish - priority over end date if both were maintained in FSM |
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