S/4HANA Service Order - Date fields mapping
The Dates values in Service Order are stored on 2 levels: on Header level and Item level. The Header level corresponds to Service call and Item level reflect the Activity on FSM side. The Service Order has separate section with Dates value:
Service call - Service Order header
SAP => FSM
FSM Property | Source in SAP Fiori |
|---|---|
Earliest start date/time | Planned date/time from has the highest priority. If this field is empty, then Requested start date/time is taken from Service Order. |
End date/time | Planned date/time to has the highest priority. If this field is empty, then Requested end date/time is taken from Service Order. |
Due date/time | Requested end date/time from Service Order. |
Activity - Service Order Item
SAP => FSM
FSM Property | Source in SAP Fiori |
|---|---|
Planned start date | Planned date from has the highest priority. If this field is empty, then Requested start date is taken from Service Order Item. This date can be taken from header level, when this value is empty on item level. |
Planned end date | Planned date to has the highest priority. If this field is empty, then Requested end date is taken from Service Order Item. This date can be taken from header level, when this value is empty on item level. |
Planned Duration | Planned duration from Service Order Item |
Estimated Duration | Quantity in HR units from Service Order Item |
Earliest start date | Requested start date from Service Order Item |
Due date | Due by from Service Order Item has the highest priority. If the field is empty, then Requested end date is taken from Item. If Requested end date on item level is empty, then the same date is taken from header service order level. |
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