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Legacy Model and Enterprise Organization Model

Legacy Model and Enterprise Organization Model

The FSM Cloud Connector supports two scenarios based on the enabled organizational structure. Depending on which structure is in use, different Organizational Data is assigned to the S/4HANA Service Order:

 

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Organizational data for Legacy Model

 

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Organizational data for Enterprise Model

 

 

Legacy Model

EOS Model

Organizational Data structure for Service:

  • Service Organizational Unit

  • Service Organization

  • Service Employee Group

Partner Function:

  • Service Employee Group

Organizational Data Structure for Service:

1.Service Organization

2.Service Team

Plant assignment depending on Service Org Units:

image-20250505-114847.png

SAP Customizing Implementation Guide -> Service -> Transactions -> Settings for Service Transactions -> Integration -> Logistics Integration -> Organizational Management (Legacy) -> Assign Plant and Storage Location to Service Organizational Units

Plant assignment based on Enterprise Service Organization:

image-20250505-114902.png

 

SAP Customizing Implementation Guide -> Enterprise Structure -> Definition -> Service -> Define Enterprise Service Organization

In addition it is necessary to add relevant plant in /PACG/ECM_PLAS to ensure that the service order will be transferred to FSM with a success. The S4HANASERVICEORDER object must be assigned to plant that is already defined in standard configuration.

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/PACG/ECM_PLAS - Plant assignment

 

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