S/4HANA Service Order - expense's process

Process flow for Expense with enabled Confirmation for S4 Service Order in /PACG/ECM_CPROP.

1. CATS posting must be deactivated in /pacg/ecm_ctet:

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2. In /PACG/ECM_VEXPNS the relevant expense code must have checked ‘As confirmation' option. Moreover, some dedicated data for Service Order’s confirmation must be maintained:

   1. Product name

   2. Expense Condition Type

   3. Expense item quantity

   4. Expense item quantity Unit of Measure

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3. In FSM, a technician add an relevant expense for confirmation posting during activity execution:

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After synchronizing data with the back-end system, a confirmation will be created for the related Service Order.

In the Transaction History, a link to the confirmation document is available. Inside the document:

• A reference to the related activity is included.

• An unplanned item for the service expense appears as the second entry.

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Items for Service Order Confirmation

On the service order header, an additional entry will be created for the expense as an unplanned item:

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Unplanned item on service order header level