/PACG/ECM_VSCTDO - Service call types definition (NW)

Owned by proaxia
Last updated: Oct 04, 2024 by Alicja
4 min read

As of (S4)PACG 200 SP12 the transaction /PACG/ECM_SCTDO – Service Call types definition (NW) is considered obsolete, hidden from the FSM Cloud Connector menu and shouldn’t be used to maintain order type-specific customizing. One of the following alternatives must be used instead:

(S4)PACG 200 SP09

General purpose

Maintain network order types definitions and customizing. This is a project-specific (PS integration) version of transaction https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/2094727169.

Sending transaction (?)

/PACG/ECM_SCTMASTER - Service Call Type

(S4)PACG 200 SP09 You can navigate to the sending transaction using the button Send to FSM, placed on the toolbar.

Object assignment (?)

Object SERVICECALLTYPE must be added to https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/31952609 for a given company

Network order integration has been designed with one of our customers in mind. In order to avoid misunderstandings or issues, we strongly recommend implementing it only with Proaxia’s Expert Support.

Enter FSM-relevant network order types and maintain network order type-dependent settings. The transaction simplifies navigation through the service call type definition customizing due to customizing options being grouped into meaningful categories.

 

 

 

The view cluster additionally incorporates fields from customizing /PACG/ECM_SCTDZ - Movements for Srv.order (NW) type and groups them based on material scenario:

 

Customizing options

End. calc type

Enter calculation type.

  • No calculation - leaves values as they are

  • Add work - if this option is selected and work time is not initial, then activity’s end time is calculated in a following way: Activity.StartTime + WorkTime

  • Add duration - if this option is selected and work time is not initial, activity’s end time is calculated in a following way: Activity.StartTime + DurationTime

(S4)PACG 200 SP09 Cpy.Att.To.Acti

Specify whether attachments created for network-based service calls in FSM should be automatically copied to the related activities.

(S4)PACG 200 SP09 Work/dur unit

When enabled, new network activities for activities created in FSM will use work unit determined from standard SAP customizing.

 

This is especially useful if units ‘HR' (STD) are used in the system (instead of 'H’) and should be set in new activities to avoid inconsistencies in FICO documents.

Please keep in mind that usually work center’s default unit, if set, is the only unit allowed in a network activity, this cannot be worked-around by FSM Cloud Connector.

The following customizing is considered:

  1. First - the default time unit from work center (determined based on customizing in field ‘Work center source’) is used:

 

  1. If not found- units from transaction OPUU are retrieved based on the network order’s network profile 

 

  1. If not found, the default time unit of the work center's activity type (activity type for internal processing) is used:

 

  1. If no other unit was found, 'H' would be used.

(S4)PACG 200 SP09 Planning status

Specify which user status should be set on the FSM activity’s network activity in SAP ECC/S4 after activity assignment in FSM. Prerequisites - status profile already set for the network activity.

(S4)PACG 200 SP09 Unassignment status

Specify which user status should be set on the FSM activity’s network activity in SAP ECC/S4 after activity unassignment in FSM. Prerequisites - status profile already set for the network activity; “Planning status” also entered in the hereby described transaction.

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