Actions for Vehicle Sales and Service

The table below explains the vehicle actions that order control triggers as internal actions in a VSS vehicle order. The vehicle action can then cause the system to perform the following:

• Check whether the order action is allowed
• Change the vehicle status
• Update the vehicle history

These vehicle actions are relevant for the following sales documents in vehicle sales and service:

• Vehicle quotation
• Sales order
• Vehicle order
• Service quotation
• Service order

• Customer billing document

  Action	Description	Prerequisites	Scope of Functions of Action	Note
  QOFF	Create Quotation (VSS)	The vehicle is assigned to the customer (QACU).	Is called if a vehicle quotation is created In the VMS document table, creates a link between the vehicle and vehicle quotation Changes the vehicle status	In Customizing for VSS order types, it is determined for the quotation that this action has to be performed when a quotation is created.
  QDOF	Delete Quotation (VSS)	Quotation	Is called if a vehicle quotation is deleted or rejected Updates the vehicle from the order
  QCSD	Create Sales Order (VSS)	Customer master record, vehicle order	Is called if a sales order is created for the vehicle In the VMS document table, creates a link between the vehicle and sales order
  QDSD	Cancel Sales Order (VSS)	Sales order	Is called if a sales order is deleted for the vehicle
  QCUO	Create Vehicle Order (VSS)	Vehicle master record The vehicle is assigned to the customer (QACU).	Is called if a vehicle order is created In the VMS document table, creates a link between the vehicle and vehicle order
  QDCO	Delete Vehicle Order (VSS)	The vehicle order has not yet been completed.	Is called if a vehicle order is deleted
  QFOR	Complete Vehicle Order (VSS)	The outgoing invoice is created.	Is called if a vehicle order is completed
  QFOC	Order Re-Open (Order Close Cancelled)	The vehicle status must be QS60 (Sales Order Completed) to be able to execute this action.	Updates the vehicle status from QS60 (Sales Order Completed) to QS50 (Outgoing Invoice Created) Is executed in tandem with the order action ORD_CLOSE_CANC (Cancel Close Order) and is triggered by the event BILLING_CANCEL (Cancel Last Billing Document)	This action is the counterpart to/reversal of action QFOR. It is executed only when the vehicle order is completely closed, and subsequently reopened.
  QCSQ	Create Service Quotation (VSS)		Is called when a VSS service quotation is created. It updates the vehicle history and checks whether the status allows a service quotation to be created.
  QCSO	Create Service Order (VSS)	Vehicle master record	Is called if a service order is created for the vehicle In the VMS document table, creates a link between the vehicle and service order
  QDSO	Delete Service Order (VSS)		Is called if a service order is deleted for the vehicle
  QOIV	Create Customer Billing Document (VSS)		Is called if a customer billing document is created for the vehicle order In the VMS document table, creates a link between the vehicle and customer billing document
  QOIR	Cancel Customer Billing Document (VSS)	Customer billing document	Is called if a customer billing document is canceled for the vehicle In the VMS document table, creates a link between the vehicle and cancellation document

  The following table explains the actions that are relevant for internal service orders with revaluation:

  Action	Description	Prerequisites	Scope of Functions of Action	Note
  QCPO	CO Prod. Create (VSS)		Creates a CO production order	The counterpart to this action is action QCPH (return).
  QCPH	CO Prod. Create Returns (VSS)	CO production order		The counterpart to this action is action QCPO.
  QCCP	CO Prod. Cost Collection (VSS)	CO production order	For the internal service performed, posts the primary costs from the vehicle internal order to the CO production order; and material consumption from the batch to the CO production order	The counterpart to this action is action QCCH (return).
  QCCH	CO Prod. Cost Collection Returns (VSS)	CO production order		The counterpart to this action is action QCCP.
  QGRP	CO Prod. Post Goods Receipt (VSS)		Posts the goods receipt from the CO production order to the batch	The counterpart to this action is action QGRH (return).
  QGRH	CO Prod.Post Goods Receipt Return (VSS)			The counterpart to this action is action QGRP.
  QSEP	CO Prod. Create Settlement (VSS)		Settles the CO production order against the batch	The counterpart to this action is action QSEH (return).
  QSEH	CO Prod. Create Settlement Returns (VSS)			The counterpart to this action is action QSEP.
  QCLP	CO Prod. Close (VSS)		Closes the CO production order and sets the deletion flag	The counterpart to this action is action QCLH (return).
  QCLH	CO Prod. Close Returns (VSS)			The counterpart to this action is action QCLP.
  QCOS	Check Balance of Internal Order
  QLIO	Complete Internal Order
  QSVC	CO Prod. Stock Value Change (VSS)			The counterpart to this action is action QSVH (return).
  QSVH	CO Prod. Stock Value Change Returns (VSS)			The counterpart to this action is action QSVC.

  For more information, see Internal Service Value Increase.