/PACG/ECM_VLO_GR - Regions for Service Order/Activity

Specify which source should be used as S/4 HANA Service Order-based Activity Region:

Open

The following options apply:

• No object - regions will be not be determined for FSM Activities

• Service Employee Group / Service Team (Header) - Service Employee Group or Service Team found on service order header level will be used as Activity Region. When Enterprise Organization Model is disabled, Service Employee Group will be used. Otherwise, Service Team.

• Service Employee Group / Service Team (Item) - Service Employee Group or Service Team found on service order item level will be used as Activity Region. When Enterprise Organization Model is disabled, Service Employee Group will be used. Otherwise, Service Team.

Open

See also /PACG/ECM_P_GR - Group/region for technicians.

Regions can be sent to FSM with one of the dedicated transactions:

• /PACG/ECM_TRIG_RGSEG - Trigger transfer of service employee group as region

• /PACG/ECM_TRIG_RGTMS - ServiceTeams as Region