/PACG/ECM_ACTIV1 - General Properties of E4C – Activity

Defines mapping of SAP sales activity (VC01N) to sales activity

Open

Open

• ActPart-Resp.: Role of the Responsible Partner

• Act.Part – Cont.: Role of the Contact Person

• Act.TextID-Rem.: Text-ID for Remarks

• Act.TextID-Subject.: Text-ID Subject

• Act.TextID-Addr.: Text-ID to the address (for Service call)

• ServiceRateDesc.: Field definition for Service-Rating -> Additional Field.

• Contact Source: Determine Contact person from Customer master or from Service Order

• Check Texts -> Check handler via User-Exit activ: Are the first 40 Characters the same as in the Subject text? If not, a warning will be issued (SAP only)

• Send Equi offering three options for assignments: from operation, from order header or do not send

• - Planning plant – Do not Use

• - NotPart – Cust – Do not Use

• - NotPart – Resp – Do not Use

• - NotPart – Cont – Do not Use

• - SrvNotRefType – Do not Use

• - Cont. Person SO – Partner role Contact person Service Order

• - Prefix for Activity Subject offering three options: Nothing, Activity Number or Order Number

• - Operation Texts – Only operation texts in assignment

• - No Customer TZ – Do not use Customer Time Zone for handling start and end time (if customer time zone active in 5.4.1.)