10.7 Communication with the customer
- Georgios Vasilakos (Unlicensed)
- panagiota.gouliami (Unlicensed)
- Korina Charokopou (Unlicensed)
- vana.dimitrakopoulou (Unlicensed)
Owned by Georgios Vasilakos (Unlicensed)
Communication with the customer is triggered when the complaint is created and when there is a solution proposal for the reported case. The design of the email and the content can be done through the notification server and the relevant smart templates.
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