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10.7 Communication with the customer

10.7 Communication with the customer

Owned by Georgios Vasilakos (Unlicensed)
Last updated: May 18, 2023 by panagiota.gouliami (Unlicensed)

Communication with the customer is triggered when the complaint is created and when there is a solution proposal for the reported case. The design of the email and the content can be done through the notification server and the relevant smart templates.

                                       






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