/PACG/ECM_CTDUS - Service Call User Status

Specify how SAP user statuses should be used for FSM service calls. User statuses can be used as service call origins or to indicate that a given order was created from FSM.

/PACG/ECM_TRIG_SCORI - Service Call Origin

(S4)PACG 200 SP09 You can navigate to the sending transaction using the button Send to FSM, placed on the toolbar.

Object SCALLORIGIN must be added to /PACG/ECM_NOAS - No Object Assignment for a given company

1 Service call created in cloud - if a service call was created in FSM, set a given user status to the resulting order in SAP ECC/S4

2 Origin of Service call - user statuses which can be transferred to FSM as service call origins.

Service call origins can then be sent with transaction /PACG/ECM_TRIG_SCORI.

Open