No new oper. for duplicated/new act.
- proaxia
The ‘No new operation' field can prevent generation of a new operation in case a released activity is duplicated in FSM WFM.
[ ] - Generate new operations for duplicated activities
After duplicating an activity in SAP FSM, a new operation is created in the related service order. The new activity is linked to the new operation.
[X] - Do not generate new operations for duplicated activities
After duplicating an activity in SAP FSM, the new activity is linked to the same service order operation as the first one. No new operation is created.
The setting doesn’t apply to rescheduling or reassignment of activities in FSM. In such cases new operations are not created and new activities are linked to the source activity’s operation.
Duplicating an activity in FSM WFM with ‘No new operation’ setting unchecked
Notice that there is only one operation in the tested service order.
Duplicate the related activity in FSM (three dots > Duplicate).
Release the new activity.
Notice that there are now two operations in the service order.
Each activity is linked to a different service order operation.
Duplicating an activity in FSM WFM with ‘No new operation’ setting checked
Duplicate an activity in FSM and release it.
Navigate to the related service order and notice that there’s only one operation.
Both activities are linked to this one service order operation.
If you'd like to help us improve the documentation, please provide your feedback using the communication channels listed /wiki/spaces/PFCC/pages/1561427969. Learn about support possibilities here.