MSA- Master Data

The customer maintenance of Mobile Service Advisor can be done by business department or business administration, but also by the IT department.

Which department does the single maintenance depends on the organisation and the individual definition of the single customer.

The Mobile Service Advisor customer maintenance can be called by using individual transactions or by using the VSS user menu.

Here we describe the following maintenance functions:

• Maintain Order Search Variant
• Maintain Sales Action
• Maintain Checklist Items
• Maintain Document Viewer Screen
• Maintain External URLs
• Maintain Concern Catalog