Order Processing

This function enables you to create and process VSS orders.

In Order Processing (/DBE/ORDER), you can identify existing orders according to customer, vehicle, and order data using the order search function (see Order Search), and then call up and change the order. You can also create and call up all vehicle orders from the vehicle master record.

You can also create print messages in the order.

Features

When you create an order, you control the order process based on order type. By choosing an order type, you determine the type of settlement and thereby cover the following business processes:

• Vehicle quotations (based on vehicle or model)
• Vehicle sales
• Vehicle service
• Cash sales of parts
• Returns and credit memos
• Warranty cases for vehicles and parts

Once you have saved the order, you can no longer change the order type. You can delete a created order only before you carry out goods movements or send confirmation.
If you want to bill individual jobs rather than the entire order, perform an order split.
You can use the Copy function to select data of an existing source order and copy it to a new target order.
From both the Order Processing transaction, and the order itself, you can branch to the following order-related displays:

• Vehicle master record
• Customer master record (VSS-specific transaction)
• Cost analysis
• Document flow
• Status overview
• Action log
• Printing

To view print messages for the order or billing document, choose Goto > Print Preview.

If you want to create print messages for the order or billing document, choose Goto > Messages.

To change settings for output determination in Customizing for Vehicle Sales and Service (VSS), choose Order > Basic Functions > Output Determination.

On the SAP Easy Access screen, you can maintain output determination in the application by choosing Vehicle Sales and Service > Master Data > Output Condition.

You can maintain output determination for billing in the SAP standard transaction NACE.

• Order blocking

You can block the creation of sales documents for a customer and order type. To block the creation of sales documents, choose in Customizing for Sales and Distribution Sales > Sales Documents > Define and Assign Reason for Blocking > Define Blocking Reasons. You then define which order types you wish to do this for under Allocate Blocking Reasons to Sales Document Types. To be able to use the order block in VSS, you must assign the standard SD order type (assigned to the VSS order type in Customizing for VSS) to every order block reason that you want to use.