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Creating Service Contract Release Orders

Creating Service Contract Release Orders

Prerequisites

You have done the required steps described in Order Processing for Vehicle Service with Service Contracts.
You have created a service contract for vehicles (see Creating Service Contracts for Vehicles).

Procedure

  1. Create a VSS order with order type Service Contract Release Order (2003) for vehicle service.

Note

The system displays the service contracts that exist for the sold-to party and vehicle in the Wizard on the Quotations tab page in the Contracts subscreen.

2. For financial settlement, enter the account assignment category Contract (25) in the order header and select the number of the relevant service contract and the item from the input help.

Note

Once you have created a service order with reference to a service contract and item for a vehicle, you can no longer carry out the following functions in the service contract:

  • Delete the assignment of the vehicle in the service contract
  • Cancel or reject the service contract items in the service contract
  • Cancel the service contract


3. Enter the order items and choose Release.

4. Choose Goods Movement to post the costs for the parts. The system posts the costs for the parts to the header internal order.

5. Choose Confirmation to post the costs for the labor values. The system posts the costs for the labor values to the header internal order as well.

6. If you want to divide the service contract release order up among several bill-to parties, carry out an order split for the relevant jobs (see Order Split in Service Contract Release Order).

7. Choose Invoice. The value flow depends on whether or not you work with internal billing:

  • Value Flow between Contract Release Order and Service Contract without Internal Billing

If you have not selected the Internal Billing checkbox in Customizing, the system creates a settlement rule with your service contract number and item (account assignment category SDI). It then automatically settles (bills) the costs and any revenues of the service contract release order to the cost object (in this case, the service contract).

  • Value Flow between Contract Release Order and Service Contract with Internal Billing

If you have selected the Internal Billing checkbox in Customizing, the system creates a settlement rule for CO-PA and uses a primary cost transfer posting to post the revenues of the service contract to the header internal order of the service contract. The system then transfer posts the costs and any revenues according to the split amounts in percent to the bill-to party internal orders. This is carried out using line item transfer posting. There is no automatic settlement to CO-PA with internal billing. You need to either do it manually or schedule a job.

More Information

For more information, see:

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