Display of Service Contracts in Vehicle Data

With this function you can choose the Service Contract detail view in the vehicle data to display all the service contracts and service items that are assigned to that vehicle. You can also navigate directly to the service contracts.

Prerequisites

In Customizing for VSS under Vehicle > Vehicle Master > Navigation in Vehicle Master (SAP GUI), you have made the settings for the Service Contract detail view. You have created service contracts and service contract release orders for a vehicle.

Features

The system displays the following data for each service contract and service item:

• Service contract number and service contract item
• Contract start and end dates
• Sold-To Party
• Covered Service
• Received Service
• Status
• Mileage From, Mileage to and Mileage Unit

For valid service contracts and service contract items, the status is green; for service contracts and items that are no longer valid, the status is red. If the status is red, this could be due to one of the following reasons:

• The contract start and end dates are missing or are not valid in the service contract at header or item level.
• The service contract item has been rejected (tab page Sales A in the service contract).
• The service contract item has been cancelled (tab page Contract Data in the service contract).
• The entries in the Covered Service and Received Service fields are the same and are greater than zero (tab page VSS Data in the service contract item).
• The vehicle mileage is not valid.

Activities

Use the vehicle search to find the relevant vehicle and in the vehicle data choose the Service Contract detail view.